Help & Support
Welcome to the 440Music Help Center. Since 1999, we’ve helped Independent Musicians, Fans, Educators, Recording Studios, and Industry Pros navigate our platform smoothly. If you need help, you’re in the right place.
📌 Getting Started
Here are quick links to the most common beginner actions:
- How to create a 440Music account
- How to upload songs (coming soon)
- How to update your band profile
- How to submit music for radio play
- How to list your gear in the community shopping cart
🎵 Music Submission Help
Want your music featured on our radio stations? Our submission service is free for all registered members.
- Accepted formats: MP3 only
- Submit only your original material
- Turnaround time for review: 24–72 hours
👤 Account Support
- Reset your password
- Recover a lost email login
- Update your name, photo, or bio
- Change account type (Fan, Pro, Admin)
🛒 Marketplace Support
For Members selling merchandise, music, or gear:
- How to add an item
- How to manage your orders
- Payment and fees (member & non-member rates)
- How to promote your items
🎙 Radio & Promotion Help
We offer many tools to help musicians promote their work:
- How to request radio rotation
- Understanding banner promotions
- How featured artist placement works
- How to schedule promo campaigns
📮 Need Personalized Assistance?
We usually respond within 24–48 hours. You can contact us directly at:
Email: support@440music.com
Mailing Address: Chicago, IL — USA